Delete Your MelloNote Account & Data

App: MelloNote · Developer: Scope Creep Labs

MelloNote only stores data in the cloud if you sign in and use cloud sync. You can delete your account and all associated cloud data at any time using the steps below. If you never signed in, there is no account or cloud data to delete — your content is only on your device.

How to request account deletion

Email support@scopecreeplabs.com from the email address you signed in with, with the subject "Account deletion request". We will delete your account and associated cloud data and confirm by reply, typically within 30 days.

What gets deleted

• Your account record and identifier (created via Google or Apple sign-in).
• All songs, lyrics, setlists, notation images, and PDF lead sheets you synced to the cloud.

What this does not affect

• Content on your devices: songs and files stored locally remain on each device. Delete them in the app, or uninstall the app, to remove local data.
• Your Google/Apple account: sign-in is handled by Google and Apple; deleting your MelloNote account does not delete your Google or Apple account.
• Purchases: your MelloNote Pro purchase is managed by Google Play / the App Store and is governed by their refund policies.

Delete individual content yourself

You don't need to delete your whole account to remove specific items: deleting a song in the app also removes it (and its notation images and PDFs) from the cloud on your next sync. Signing out stops syncing on that device.

Retention

Once an account deletion request is processed, the account and its synced content are removed from our systems. Routine backups, if any, are purged on their normal rotation.

Contact

Questions: support@scopecreeplabs.com